Privacy policy

Last updated: October 20, 2026

GISO operates this store and website, including all related information, content, features, tools, products, and services, to provide you, our customer, with a personalized shopping experience (the “Services”). GISO is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, make a purchase, or conduct another transaction through the Services, or otherwise communicate with us.

In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify or be associated with you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card numbers, debit card numbers, financial account numbers, payment card information, bank account details, transaction information, payment methods, payment confirmations, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including information you provide when contacting us, such as when making a customer service inquiry.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about how you interact with the Services, such as when and how you access or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.
Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies or similar technologies.
From our service providers, including when we engage them to provide certain technologies and they collect or process personal information on our behalf.
From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including fulfilling our contractual obligations, processing payments and orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging order shipments, facilitating returns and exchanges, enabling you to post reviews, and providing a personalized shopping experience, such as recommending products related to your purchases.

This may include using your personal information to personalize and improve the Services.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending promotional, advertising, and marketing communications by email, text message, or mail.

We may also display online advertisements for products or services through our Services and other websites, including advertisements based on items you previously purchased, added to your cart, or other activities you performed through the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or take action regarding potentially fraudulent, illegal, unsafe, or malicious activities, protect public safety, and maintain the security of our Services.

If you choose to use the Services and create an account, you are responsible for keeping your login credentials secure. For your protection, please avoid sharing your username, password, or other account access information with anyone.

Communicating with You

We use your personal information to provide customer support, respond to your requests, deliver efficient services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement or government authorities, investigate or participate in actual or potential civil proceedings or other legal disputes, and enforce or investigate potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes as described in this Privacy Policy.

These circumstances include:

With Shopify, manufacturers, and other partners that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
With business and marketing partners to provide marketing and advertising services. For example, we use Shopify to enable personalized advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on your location, you may have the right to request that we do not share your information for personalized advertising based on your online activity across different websites and merchants. You may request to opt out of these uses of your data here.
When you authorize, request, or consent to sharing certain information with third parties, such as for product delivery or when using social media widgets or login integrations.
With our affiliates or other companies within the same corporate group.
In connection with business transactions, such as mergers or bankruptcy proceedings; to comply with applicable legal obligations, including subpoenas, search warrants, and similar requests; to enforce applicable Terms of Service or policies; and to protect or defend the Services, our rights, and the rights of our users or third parties.

Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them.

Information you submit through the Services will be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence, to provide and improve the Services.

Additionally, to help protect, grow, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify itself.

To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify is responsible for processing this personal information, including responding to requests related to exercising your rights concerning the use of that information for these purposes.

To learn more about how Shopify uses your personal information and what rights you may have, please review the Shopify Consumer Privacy Policy.

Depending on your location, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties.

If you access links to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies, as well as their terms and conditions.

We do not guarantee or assume responsibility for the privacy or security practices of these websites, including the accuracy, completeness, or reliability of the information they provide.

Information you share in public or semi-public environments, such as third-party social media platforms, may also be viewed by other users of the Services or those platforms, without restrictions on its use by us or third parties.

The inclusion of these links in the Services does not, by itself, constitute an endorsement of the content of those platforms or their owners and operators, unless expressly stated otherwise within the Services.

Children's Information

The Services are not intended for use by children, and we do not knowingly collect personal information from minors, as defined by applicable law in their jurisdiction.

If you are a parent or legal guardian of a child who has shared personal information with us, you may contact us using the information provided below to request the deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, the personal information of individuals under the age of 16.

Security and Retention of Your Information

Although we implement appropriate security measures to protect your personal information, no system is completely secure. Therefore, we cannot guarantee absolute security.

Additionally, information transmitted to us may not be protected while in transit. For this reason, we recommend that you avoid sending sensitive or confidential information through unsecured channels.

The period for which we retain your personal information may vary depending on several factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights listed below regarding your personal information.

However, these rights are not absolute, may apply only in certain circumstances, and, in some cases, Shopify may decline a request as permitted by law.

Right to Access or Know. You may have the right to request access to the personal information we maintain about you.
Right to Delete. You may have the right to request that we delete personal information we hold about you.
Right to Correct. You may have the right to request corrections to inaccurate personal information we maintain about you.
Right to Data Portability. You may have the right to receive a copy of your personal information and request that it be transferred to a third party, subject to certain circumstances and exceptions.
Right to Opt Out of Sale, Sharing, or Targeted Advertising. Depending on your location, you may have the right to opt out of the “sale” or “sharing” of your personal information, as well as the right to object to the use of your information for purposes considered “targeted advertising” under applicable privacy laws.

You may request to opt out of these uses of your data here.

If you access our website with the “Global Privacy Control” preference signal enabled in your browser, and depending on your location, we will automatically treat that signal as an opt-out request for the device and browser used to access the website.

If we can associate that device with a Shopify account, we will also apply the request to that account.

For more information about Global Privacy Control, visit https://globalprivacycontrol.org/.

Other than Global Privacy Control, we currently do not recognize other “Do Not Track” signals that may be transmitted by your browser or device.

Managing Communication Preferences. We may send you promotional emails, and you may unsubscribe at any time by using the unsubscribe option included in those emails.

Even if you unsubscribe from promotional communications, we may still send you non-promotional messages, such as notifications regarding your account or orders.

You may exercise any of these rights directly through the Services, where available, or by contacting us using the information provided below.

To learn more about how Shopify uses your personal information and what rights you may have, including rights related to data processing performed by Shopify, visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights.

You may be required to verify your identity before we process your requests, as permitted or required by applicable law.

Under applicable laws, you may designate an authorized agent to submit requests on your behalf to exercise your rights.

Before accepting a request submitted by an authorized agent, we will require proof that the agent is authorized to act on your behalf. We may also ask you to verify your identity directly with us.

We will respond to your request within the timeframe required by applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the information provided below.

Depending on your location, you may have the right to appeal our decision by contacting us again through the same channels or to submit a complaint directly to your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, as applicable, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will publish the revised version of this Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.